Introduction
FitSense NZ Limited (we, us, our) complies with the New Zealand Privacy Act 1993 (the Act) when dealing with personal information. Personal information is information about an identifiable individual (a natural person). This policy sets out how we will collect, use, disclose and protect your personal information. This policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, see www.privacy.org.nz.
Changes to this policy
We may change this policy by uploading a revised policy onto the website. The change will apply from the date that we upload the revised policy.
Who do we collect your personal information from
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You, when you provide that personal information to us, including via the website and any related service, through any registration or subscription process, through any contact with us (e.g. telephone call or email), or when you buy or use our services and products
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Third parties where you have authorised this or the information is publicly available (eg. Final Surge).
If possible, we will collect personal information from you directly.
Accessing and correcting your personal information
Subject to certain grounds for refusal set out in the Act, you have the right to access your readily
retrievable personal information that we hold and to request corrections to your personal information.
Before you exercise this right, we will need evidence to confirm that you are the individual to whom the
personal information relates.
In respect of a request for correction, if we think the correction is reasonable and we are reasonably
able to change the personal information, we will make the correction. If we do not make the correction,
we will take reasonable steps to note on the personal information that you requested the correction.
If you want to exercise either of the above rights, email us at info@maddcog.com Your email should
provide evidence of who you are and set out the details of your request (e.g. the personal information,
or the correction, that you are requesting).
We may charge you our reasonable costs of providing to you copies of your personal information or
correcting that information.
How we use your personal information
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To provide coaching services to you
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To market our services and products to you, including contacting you electronically (e.g. by text or email for this purpose)
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To improve the services that we provide to you
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To respond to communications from you, including a complaint
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To conduct research and statistical analysis (on an anonymised basis)
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For any other purpose authorised by you or the Act.
Disclosing your personal information
We may disclose your personal information to:
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To provide coaching services to you
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To market our services and products to you, including contacting you electronically (e.g. by text or email for this purpose)
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To improve the services that we provide to you
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To respond to communications from you, including a complaint
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To conduct research and statistical analysis (on an anonymised basis)
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For any other purpose authorised by you or the Act.
A business that supports our services and products may be located outside New Zealand. This may mean your personal information is held and processed outside New Zealand.
Protecting your personal information
We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse.
Internet use
While we take reasonable steps to maintain secure internet connections, if you provide us with personal
information over the internet, the provision of that information is at your own risk.
If you follow a link on our website to another site, the owner of that site will have its own privacy
policy relating to your personal information. We suggest you review that site’s privacy policy before
you provide personal information.
We use cookies to monitor your use of the website. You may disable cookies by changing the settings on
your browser, although this may mean that you cannot use all of the features of the website.